Current Vacancy - Emergency Call Handler

Location - Hull, United Kingdom

Contract - Full Time

Salary - Up to £19,000 (dependent on experience)

Your new company

You will be working for a successful organisation assisting with all aspects of administration. We are looking to recruit a Hull based Emergency Call Handler that will be able to work from their own home. You will be working with a small team taking calls and inputting jobs into the system.


Your new role

This Emergency Call Handler role will include duties such as assisting the engineering team with all administrative tasks, scheduling, communications, and client relations. Examples of these duties include allocating work to engineers, general data inputting tasks, managing diaries, and taking payments from clients over the phone.


What you'll need to succeed

To be successful in this role, you must be results oriented, highly organised, understand the importance of confidentiality as you will be dealing with sensitive data on a daily basis, you will have the ability to effectively prioritise workflow, be skilled at conflict resolution, and be self-motivated. Experience communicating with clients over the phone would be preferable, although full training is given.


What you'll get in return

You will be working a 35 hour week between 9am-5pm although there is some flexibility in these hours, the starting salary will be paying up to £19,000 depending on experience. 


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.